RBI Bars Paytm Payments Bank From Accepting Deposits In Any Customer Account From March

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The Reserve Bank of India (RBI) on January 31 imposed restrictions on Paytm Payments
Bank Ltd (PPBL), following a system audit report and subsequent compliance validation
report of external auditors. 

PPBL is barred from accepting deposits or top-ups in any customer account, wallets or
FASTags after February 29 under section 35A of the Banking Regulation Act, 1949. 
The audit reports revealed persistent non-compliance and continued material supervisory
concerns in the bank, warranting further supervisory action, the RBI said in a statement.
“No further deposits or credit transactions or top-ups shall be allowed in any customer
accounts, prepaid instruments, wallets, FASTags, NCMC cards, etc. after February 29, 2024,
other than any interest, cashbacks, or refunds which may be credited anytime,” it said.
“No other banking services like fund transfers (irrespective of name and nature of services
like AEPS, IMPS, etc.), BBPOU and UPI facility should be provided by the bank after
February 29, 2024,” the statement added.

The RBI further mentioned that the Nodal Accounts of One97 Communications and Paytm
Payments Services Ltd. are to be terminated at the earliest, in any case not later than February
29, 2024.
However, the withdrawal or utilisation of balances by its customers from their accounts
including savings bank accounts, current accounts, prepaid instruments, FASTags, and
National Common Mobility Cards are to be permitted without any restrictions, up to their
available balance, the banking regulator said in a statement.

“Settlement of all pipeline transactions and nodal accounts (in respect of all transactions
initiated on or before February 29, 2024) shall be completed by March 15, 2024, and no
further transactions shall be permitted thereafter,” the central bank stated. Earlier in March
2022, the RBI had directed PPBL to stop onboarding new customers with immediate effect.
Reactions: 
Commenting on the development, Fynocrat Technologies’ Director Gaurav Goel said, “As of
February 29, the Reserve Bank of India (RBI) has taken measures against Paytm Payments
Bank Limited (PPBL), restricting its ability to receive deposits or top-ups in customer
accounts, including wallets and FASTags. The central bank has highlighted ongoing non-
compliance and supervisory concerns, prompting apprehensions about the operational
integrity of Paytm Payments Bank.”
“The RBI’s move primarily targets Paytm’s banking operations, allowing customers to still
utilize Paytm for digital payments as long as their account remains connected to an external
bank. Currently, this appears to be a negative development for the company, which will
undoubtedly affect its existing customers. However, we should await the company’s official
statement. This development is also expected to influence the short to medium-term stock
price of Paytm (One 97 Communication),” he added.

Source: Agencies